TERMS OF SERVICE

Global Apostille Group

By accessing or using the services of Global Apostille Group (“we,” “our,” or “us”), you agree to the following Terms of Service.

Nature of Services

Global Apostille Group provides apostille, notary, document preparation, translation, and administrative support services.

We are not attorneys and do not provide legal advice. Any information provided is for general informational purposes only and should not be considered legal counsel.

Client Responsibility

Clients are solely responsible for:

  • Providing accurate, complete, and truthful information

  • Reviewing all documents prior to submission

  • Ensuring documents are correct and suitable for their intended use

Clients must confirm that:

  • They have obtained the correct document type (e.g., long-form, short-form, certified copies, etc.)

  • The document is acceptable for its intended use (including for embassies, consulates, or foreign authorities)

  • They are aware of and comply with any time limitations, expiration dates, or validity requirements imposed by the receiving entity

Global Apostille Group is not responsible for delays, rejections, or issues resulting from incorrect, incomplete, or unsuitable documents provided by the client.

Apostille and Processing Times

All processing times are estimates and may vary depending on the issuing authority, government agency, or third party involved.

Fees and Payments

  • All fees will be disclosed prior to service

  • Payments must be made as agreed before or upon completion of services

  • Prices may vary depending on document type, urgency, and complexity

Cancellations and Refunds

  • Refund requests may be reviewed on a case-by-case basis

Translations

All translations are completed based on the document provided by the client. Clients are responsible for reviewing translated documents prior to use.

Global Apostille Group is not responsible for errors resulting from unclear, incomplete, or incorrect source material.

Limitation of Liability

Global Apostille Group is not liable for:

  • Delays caused by government agencies, couriers, or third parties

  • Rejection of documents due to client-provided information or document type

  • Loss or damage caused by external services, including shipping carriers

  • Outcomes related to apostille, legalization, or document acceptance abroad

Communication

By using our services, you consent to communication via phone, email, and messaging platforms such as WhatsApp. We strive to respond within the same business day.

Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Contact Information

Global Apostille Group

Email: info@globalapostillegroup.com